Accessibility

Accessibility Statement

This is an accessibility statement from Pike County Public Library District.

Measures to support accessibility

Pike County Public Library District takes the following measures to ensure accessibility of PCPLD's Digital Library:

Include accessibility as part of our mission statement.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. PCPLD's Digital Library is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of PCPLD's Digital Library. Please let us know if you encounter accessibility barriers on PCPLD's Digital Library:

Phone: +16064329977
E-mail: webmaster@informationplace.org
Visitor Address: 126 Lee Avenue, Pikeville KY 41501
Postal Address: PO Box 1197, Pikeville KY 41501

We try to respond to feedback within 5 business days.

Technical specifications

Accessibility of PCPLD's Digital Library relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Pike County Public Library District assessed the accessibility of PCPLD's Digital Library by the following approaches:

Self-evaluation

Formal complaints

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”).It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Pike County Public Library District.The Library’s Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to :

Delania Adkins, ADA Coordinator
Pike County Public Library District
PO Box 1197
Pikeville, Ky41502

Within 15 calendar days after receipt of the complaint, Delania Adkins, ADA Coordinator, or the designee will meet with the complaint to discuss the complaint and the possible resolutions.Within 15 Calendar days of the meeting, the ADA Coordinator or designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.The response will explain the position of the Library and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator or designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after the receipt of the response to the Chairman of the Board or their designee.

Within 15 calendar days after receipt of the complaint, the Chairman of the Board or their designee will meet with the complaint to discuss the complaint and the possible resolutions.Within 15 Calendar days of the meeting, the Chairman of the Board or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by Delania Adkins, ADA Coordinator or designee, appeals to the Chairman of the Board or their designee, and responses from these two offices will be retained by the Pike County Public Library District for at least three years.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Pike County Public Library District
Administration
ADA Coordinator

Date

This statement was created on 24 March 2022 using the W3C Accessibility Statement Generator Tool.